Operations
Paid social agencies quality checklist for the live window
A paid social agencies quality checklist for a release that is running: who may touch it, the recovery rehearsal, the first live check and closure.
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Operations
Operations
Paid social agencies service standards: write metric cards
How to write paid social agencies service standards as metric cards: population, event, numerator, denominator, clock, owner, escalation and thresholds.
Operations
Paid social agency team roles: who does what, from strategist to analyst
The roles inside a paid social agency team in England: account lead, strategist, media buyer, creative, analyst and the compliance checks that sit beside them, and how they combine in a small team.